FAQ

Frequently asked questions

We’re here to help answer your questions

  • General
  • Solutions
  • Business
  • Technical support and integration
  • Becoming a merchant
What is Redpay?


Redpay is a payment solutions provider offering innovative tools like point-of-sale terminals, e-commerce integrations, and value-added services to streamline business transactions across industries.

How does Redpay support businesses?


Redpay provides tailored solutions such as payment terminals, e-commerce support, mobile applications, and financial tools like Buy Now Pay Later, designed to meet the unique needs of various business types.

What types of payment solutions does Redpay offer?


Redpay offers point-of-sale terminals, e-commerce tools, value-added services, payment cards, and upcoming features like a merchant mobile app, inventory management, and Buy Now Pay Later options.

Are there any mobile applications available for merchants?


Yes, a Merchant Mobile Application is coming soon, which will provide on-the-go access to manage your business transactions.

Can I integrate Redpay with my existing e-commerce platform?


Absolutely! Redpay’s e-commerce solutions are designed to seamlessly integrate with popular platforms, enhancing your online store’s functionality.

What types of businesses can use Redpay?


Redpay serves a wide range of industries, including retail, hospitality, food and restaurants, fashion, travel and logistics, online sellers, professionals, franchises, and insurance.

Can Redpay support small businesses?

Can Redpay support small businesses?
Yes, Redpay offers scalable solutions designed to meet the needs of businesses of all sizes, from startups to established enterprises.

Does Redpay provide technical support?

Does Redpay provide technical support?
Yes, Redpay offers dedicated technical support to assist with installation, integration, and any operational challenges.

Where can I find resources for developers?


Developers can access the Redpay Developer Centre for documentation and tools to integrate and customize solutions for specific business needs.

How can I become a Redpay merchant?

Visit the “Become a Redpay Merchant” page on our website and follow the steps to register your business.

What are the benefits of becoming a Redpay merchant?


As a Redpay merchant, you gain access to cutting-edge payment solutions, enhanced customer experiences, and tools to help streamline and grow your business.